IICRC Certified Firm #59182260•Licensed & Insured 24/7 emergency response (678) 558-3995

Storm damage and catastrophe response

Storm damage and catastrophe response in North Georgia and Southwest Florida

Emergency board-up and tarping, water removal, structural drying and the rebuild that follows, from one licensed team built for large losses.

When a storm puts a tree through the roof, pushes water under the doors or floods a basement, the first hours decide how much of the building you keep. Complete Water Removal secures the property, gets the water out and starts drying the same day, then stays through the rebuild.

We are also set up for catastrophe work: multi-unit and commercial losses, hurricane response, and jobs where the drying plan, the asbestos question and the rebuild have to be managed together. John Henderson is a large-loss catastrophe specialist, and the company holds Florida building and roofing contractor licenses so the same team can respond in Cape Coral, Fort Myers and Southwest Florida after a hurricane.

What we do after a storm

  • Emergency board-up and roof tarping to keep more weather out.
  • Tree removal from structures, with the roof secured the same visit.
  • Water extraction from basements, crawl spaces and living areas.
  • Debris and content removal, with salvageable items packed out and protected.
  • Structural drying and antimicrobial treatment of everything that was wet.
  • Documentation for your insurance claim from the first visit, in the format adjusters expect.
  • Rebuild: roofing, drywall, flooring, paint.

Flood water is contaminated water

Water that came in from outside carries soil, bacteria and whatever was in the street. It is treated as contaminated: porous materials it touched are removed, and surfaces are cleaned and sanitized before drying and rebuild.

How it works

From your call to the final walkthrough

  1. 1

    Call, any hour

    A person answers at (678) 558-3995, asks the questions that matter and dispatches a crew from Gainesville.

  2. 2

    Inspect and stop the damage

    We find the source, stop it, document everything for your insurance and start extraction the same visit.

  3. 3

    Dry and clean

    Commercial air movers and dehumidifiers, moisture readings every day, antimicrobial treatment where it is needed.

  4. 4

    Rebuild

    Drywall, flooring, trim, paint. One licensed team from the first call to the last walkthrough.

  5. 5

    Walk through and sign off

    You see every room before we call it done, with photos and moisture logs for your records.

FAQ

Storm & Catastrophe Response questions

My basement flooded from outside. Is that covered?

Outside flooding is usually excluded from standard homeowner policies unless you carry separate flood insurance. Water that came in because the storm damaged the house (a tree through the roof, wind-driven rain through a broken window) usually is covered. We help you sort out which is which.

How fast can you be here after a storm?

We run 24/7 and prioritize active water intrusion. During a widespread event we triage by severity and keep you informed of arrival times.

Do you handle commercial and multi-family losses?

Yes. Large-loss work is what the company was built around. Call and ask for John.

Service area

Serving Gainesville, Hall County and North Georgia

Crews based in Gainesville and dispatched across North Georgia, from Cumming and Alpharetta to Dawsonville and Cornelia. Catastrophe response also covers Southwest Florida.

See all service areas

Storm & Catastrophe Response: call (678) 558-3995

A person answers 24 hours a day. Crews dispatched across North Georgia.

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